Why Microsoft CRM?

Microsoft CRM gives you the tools to build, maintain, and take advantage of your business relationships. It includes a complete leads and opportunity management system that provides a complete view of sales and marketing history and includes a searchable knowledgebase. It has full reporting features that range from past details of customers and sales team to to forecasts of business and employee performance.

• Increase sales success. Shorten the sales cycle and improve close rates with leads and opportunity management, automated sales processes, quote creation, and order management.
• Deliver efficient, consistent customer service. A shared knowledge base and automated routing and queuing make it easy to serve customers efficiently.
• Make informed, agile decisions. Comprehensive reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends, problems, and opportunities.
• Work from Outlook or the Web. Access full sales functionality online or offline through Microsoft Outlook, or work online from any location using a Web browser.
• Share information. Tightly integrated Sales and Customer Service functionality makes it easy to view, update, and share information across teams and departments.
• Use easily. Designed for ease of use, Microsoft CRM ensures that sales teams get started fast.
• Customize and scale easily. Configure user interfaces and workflow, processes, customize the solution to fit your business, and scale the installation to meet changing needs.
• Integrate powerfully. Integrate with Microsoft Office, Microsoft Business Solutions for Financial Management, and other business systems.

Chances are that you are already a user of Microsoft products. Your computers run Outlook and you are a heavy user of Word and Excel. Microsoft CRM has been developed to work seamlessly with these applications. This means that your move to Microsoft CRM can be quick and easy.

Microsoft is a CRM Leader. Microsoft has pioneered many of the technologies that are available in its CRM products, and will be sure to integrate functionality that you need into its whole suite of software products.

Microsoft embraces new technologies. New technologies are constantly changing the way we do business. Microsoft strives to be on the cutting edge of these technologies. With Microsoft CRM, you will be able to run with the latest technnology.